What Is Responsible Gaming?
Responsible gaming means playing for entertainment with full awareness of the risks. At fp99, we believe every player deserves clear information about odds, limits, and support options before placing bets. Gambling should be fun—never a way to make money or escape problems.
We comply with Bangladesh gaming standards and work with regulators to ensure fair play, secure transactions, and player protection. All fp99 players are 18 years or older, and we enforce strict age verification during registration and first withdrawal.
Player Control Tools at fp99
fp99 puts control in your hands. Every player can set limits on deposits, losses, and session time directly from their account dashboard. These limits are live immediately and help you stick to a budget that works for you.
Deposit Limits
Set a daily, weekly, or monthly cap on how much you can deposit. Your limit stays active until you change it, and you cannot override it on the same day it takes effect.
Loss Limits
Cap your losses over a set period. Once you reach your loss limit, you cannot play until the period resets. This is separate from deposit limits and applies to your actual betting activity.
Session Time Limits
Set a maximum time you can play per session. The system will warn you 5 minutes before your session ends, giving you time to stop or log out. After your session expires, you must wait 5 minutes before logging in again.
Reality Checks
Opt in to pop-up reminders during long play sessions. Real-time alerts show your session duration, amount wagered, and wins or losses, helping you make informed decisions.
Setting Deposit & Betting Limits
To set or change your limits, log into your fp99 account and go to Account Settings → Responsible Gaming. You can set limits in Bangladeshi Taka (৳) for daily, weekly, or monthly periods. Changes take effect immediately and cannot be removed on the same calendar day.
Limit Types Explained
- Daily Limit: Resets at midnight (UTC+6, Bangladesh time).
- Weekly Limit: Resets every Monday at 00:00 UTC+6.
- Monthly Limit: Resets on the 1st of each month at 00:00 UTC+6.
If you reach your limit, all gameplay stops until the period resets. No exceptions or emergency overrides are available—this is by design to protect you. Contact fp99 support if you need to lower your limit further; we can help you set a more restrictive level instantly.
Self-Exclusion & Cooling Off
If you feel your gambling is getting out of control, fp99 offers two options: a short cooling-off period or full self-exclusion.
Cooling Off (7 Days)
Temporarily close your account for up to 7 days. During this period, you cannot log in, deposit, or play. After 7 days, your account automatically reopens. You can request a longer cooling-off period by contacting support.
Self-Exclusion (Up to 5 Years)
Permanently close your account for 6 months, 1 year, 2 years, or 5 years. During self-exclusion, you cannot access your account, play, or deposit. Withdrawing any remaining balance is allowed but cannot be reversed. After your self-exclusion period ends, you can reopen your account by contacting support.
Once self-exclusion is active, we will block your IP address and email from opening new accounts on fp99 for the full duration. If you attempt to re-register, your new account will be immediately suspended and any deposits forfeited.
Warning Signs of Problem Gambling
Problem gambling can develop gradually. Watch for these warning signs in yourself or others:
- You think about gambling constantly or plan your day around it.
- You spend more money or time gambling than you intended.
- You gamble to escape stress, worry, or bad moods.
- You've lied to friends or family about how much you gamble.
- You borrow money or use savings to gamble.
- You feel anxious or irritable when you try to cut back.
- You've lost a relationship, job, or educational opportunity due to gambling.
- You gamble to win back losses ("chasing losses").
If you recognize these signs, take action now. Use fp99's limits, take a cooling-off period, or reach out to a support service. Early intervention makes recovery easier.
Support & Help Resources
fp99 partners with organizations across Bangladesh and internationally to provide free, confidential help. You don't need to have a fp99 account to use these services, and they're available 24/7.
Bangladesh Gambling Help Line
Phone: Available via referral from [email protected]
Confidential, free counseling for problem gambling. We can connect you with trained advisors.
fp99 Support Team
Email: [email protected]
Chat: 24/7 Live Chat in your fp99 account
Our team can discuss your concerns privately, help you set stricter limits, or process self-exclusion immediately. No judgment—only support.
International Resources
GamCare International – Counseling and support in multiple languages.
Be Gamble Aware – Information and resources for UK-based players.
What to Expect from Counseling
Professional counselors can help you understand your triggers, develop coping strategies, and rebuild your life. Many services offer phone counseling, chat, or in-person sessions. All conversations are confidential and protected by law.
Get Help Now
If you're struggling right now, here's what to do:
- Pause gameplay: Log out of fp99 and step away from devices.
- Set a limit immediately: Go to Account Settings and set a deposit limit to ৳0 or use self-exclusion.
- Talk to someone: Call a helpline, text a counselor, or chat with fp99 support.
- Tell a trusted person: Share what's happening with a friend or family member you trust.
- Get professional help: Reach out to a mental health professional or addiction specialist.
Recovery is possible, and you're not alone. Thousands of people have faced problem gambling and rebuilt their lives. fp99 is here to support your decision to take control.
Learn more about fp99's commitment to fair play and player safety: Visit our About Us page for licensing information and our full compliance statement.