fp99 Withdrawal & KYC Guide

Learn how to withdraw your winnings from fp99: complete your KYC verification, understand withdrawal limits and processing times, and troubleshoot rejected requests. This guide covers everything you need to know to cash out safely and quickly.

Quick Start: Your First Withdrawal

Before you can withdraw from fp99, you need to complete identity verification (KYC). This happens just once and takes about 12 hours. After that, withdrawals are fast: your money reaches bKash, Nagad, Rocket, or Upay in just 15 minutes.

  1. Log in to your fp99 account. Go to the withdrawal or "My Account" section.
  2. Upload your ID to verify. We accept National ID, Passport, or Driving Licence. Our team reviews it within 12 hours.
  3. Enter your withdrawal amount. Pick your payment method and confirm. Your request appears in "Pending."
  4. Check your payment account. Once approved, money arrives in 15 minutes, even on holidays.
Did you know? You don't have to wait until you reach the ৳800 minimum to start playing—only to cash out. And your first withdrawal always takes a little longer (up to 2 hours) while fp99 confirms you're the real owner.

KYC Verification: What You Need

KYC (Know Your Customer) is how fp99 makes sure accounts are real and money goes to the right person. Bangladesh law requires this. The good news: it's a one-time thing, takes 5 minutes to upload, and we keep your ID private.

Acceptable Documents

Choose one of these and upload a clear photo:

  • National ID Card (NID) – front and back
  • Passport – data page
  • Driving Licence – front and back

Photo Requirements

Your document photo matters. Here's what works:

  • Full document visible, no shadows or glare
  • Text must be readable on both front and back
  • Recent document (not expired)
  • JPG or PNG file, under 5 MB
  • Color photo is best; we'll ask for a new one if it's unclear

Upload Steps

  1. Go to Account Settings. Click your profile icon, then "Verify Account" or "KYC".
  2. Pick your ID type. Select National ID, Passport, or Driving Licence from the dropdown.
  3. Take a photo or upload. Use your phone camera or select a file from your device. Make sure the whole document fits in the frame.
  4. Wait for review. Our team checks your ID within 12 hours. You'll get an email when it's done.
Privacy note: Your ID photo is encrypted and stored securely. fp99 never shares it with games, advertisers, or anyone else. Only our compliance team sees it to verify your age and identity.

What Happens After Upload

Once you send your ID, you'll see a "Pending" status. Usually within 12 hours, one of three things happens:

Status What It Means Next Step
Approved Your ID is clear and matches your account. You're verified. Start withdrawing immediately. No more documents needed.
Rejected Photo is blurry, text isn't readable, or document is expired. Upload a new photo. Make sure it's brighter and the whole document shows.
Under Review Still being checked. This happens if the ID is unusual or needs a second look. Wait for the next email. If it takes over 24 hours, contact [email protected].

Withdrawal Limits and Your VIP Level

fp99 sets daily withdrawal limits to protect accounts and meet local rules. Your limit grows as you play and move up the VIP ladder. Every player starts at VIP 1.

Daily Limits by VIP Level

VIP Tier Monthly Turnover Required Daily Withdrawal Limit Cashback Birthday Bonus
VIP 1 Starting level ৳120,000 1.5% —
VIP 2 ৳65,000 ৳220,000 1.75% ৳500
VIP 3 ৳190,000 ৳390,000 2.0% ৳1,300
VIP 4 ৳540,000 ৳690,000 2.25% ৳3,300
VIP 5 ৳1,600,000 ৳1,200,000 2.5% ৳8,500

Other Limits

Minimum withdrawal: ৳800. You can't cash out less. Any amount left stays in your account.

First withdrawal hold: Your very first withdrawal takes up to 2 hours instead of 15 minutes while we confirm your identity. After that, all withdrawals are fast.

Daily cap applies per day: If you hit your limit today, you can withdraw again tomorrow. The counter resets at midnight Bangladesh time (UTC+06).

Climbing VIP? Your turnover (total amount played, not winnings) counts toward your next level during the calendar month. For example, play ৳65,000 in slots and crash games in one month, and you'll move to VIP 2 next month with a higher daily limit.

Payment Methods and Processing Times

fp99 works with Bangladesh's most popular wallets. All withdrawals are instant inside Bangladesh and reach your phone within 15 minutes of approval.

  • Payment MethodDeposit Time
    Withdrawal TimeProcessing Speed
    Supported InBangladesh
  • bKashInstant
    15 minutesFastest
    Mobile walletsAvailable
  • NagadInstant
    15 minutesFastest
    Mobile walletsAvailable
  • RocketInstant
    15 minutesFastest
    Mobile walletsAvailable
  • UpayInstant
    15 minutesFastest
    Mobile walletsAvailable

How to Pick the Right Wallet

Choose whichever wallet you use most or trust the most. All four are equally fast and safe. If you have a bKash account, use bKash. If you prefer Nagad, that's fine too. Your fp99 withdrawal goes straight to your wallet within 15 minutes.

Tip: Make sure your wallet is active and has enough free balance to receive the money. If your account is locked or has a pending transaction, fp99's payment may bounce back and your withdrawal will be rejected.

Why Withdrawals Get Rejected

Most withdrawals from fp99 go through smoothly. But sometimes a request gets rejected. Here are the main reasons and how to fix each one.

Common Rejection Reasons

Reason Why It Happens How to Fix It
KYC not completed You haven't uploaded your ID yet or it was rejected. Upload a clear photo of your National ID, Passport, or Driving Licence. Make sure the whole document is visible and text is readable.
Below minimum withdrawal You tried to withdraw less than ৳800. Request at least ৳800. Any leftover money stays in your account.
Above your daily limit Your withdrawal exceeds your VIP level's daily cap. Check your VIP tier in Account Settings. Split large withdrawals across two days or wait to move to a higher VIP level.
Inactive wallet account The bKash, Nagad, Rocket, or Upay account you linked is inactive or locked. Open your wallet app and make sure your account is active. If it's locked, unlock it through your wallet provider, then try again.
Pending bonus wagering You claimed a welcome or reload bonus and haven't finished the playthrough. Check your "Active Bonuses" section. Complete the required wagers before withdrawing. Usually 18 times your bonus amount in eligible games.
Account under review fp99 flagged unusual activity (big win, many rapid bets, new device). Wait 24–48 hours. Respond to any emails from [email protected]. We may ask a security question or for more ID photos to confirm it's really you.
Payment wallet error Temporary glitch with bKash, Nagad, Rocket, or Upay's system. Wait 30 minutes and try again. If it happens twice, contact fp99 support with your withdrawal ID. They can re-route to a different wallet.

Your Withdrawal Wasn't Approved? Contact Support

If your withdrawal stays "Rejected" after you've tried to fix it, reach out to fp99's support team. Email [email protected] with your withdrawal request ID (you'll see it in your transaction history) and a short note about what you see. The team usually replies within 2 hours.

Security reminder: If you see a withdrawal you didn't request, change your password immediately and contact support. Never share your account login with anyone, and log out on shared devices.

Questions About Withdrawals

Can I withdraw before I've played? Do I have to meet a playthrough?

No, you don't have to play a certain amount to withdraw your own money. Your deposit is yours anytime. However, if you claimed a bonus (like a 200% welcome bonus), you do have to play through it 18 times in eligible games before you can cash out. Bonuses are separate from your deposit.

What's the fastest way to get my money?

All four payment methods (bKash, Nagad, Rocket, Upay) are equally fast—15 minutes after approval. The only exception is your first withdrawal ever, which takes up to 2 hours for security checks. After that, all withdrawals are quick.

Does fp99 charge a fee for withdrawals?

No. fp99 doesn't take a cut. You get 100% of what you withdraw. Your wallet provider (bKash, Nagad, etc.) might have their own small fees, but that's between you and them, not fp99.

Can I withdraw to a different wallet than I deposited from?

Yes. You can deposit via bKash and withdraw to Nagad if you want. Just make sure the wallet account is active and in your name. Some players use one wallet for deposits and another for withdrawals—that's fine.

What if my withdrawal is taking longer than 15 minutes?

Check your wallet app first—the money might have arrived but not shown a notification. If your wallet shows nothing after 30 minutes, your withdrawal might have hit an error. Email [email protected] with your withdrawal ID. Also check if your wallet is full or if there's a pending transaction that's blocking new deposits.

Can I cancel a withdrawal?

If your withdrawal is still "Pending," you can cancel it from your Account page and the money returns to your balance. Once it moves to "Approved" or "Processing," it's too late—the money is on its way to your wallet. Contact support immediately if you need to stop an approved withdrawal.

Is there a limit on how many times I can withdraw?

No. You can withdraw every day up to your VIP daily limit. Once you hit that limit, you wait until tomorrow (midnight Bangladesh time) to withdraw again. There's no cap on the total number of withdrawals per month.

What happens if my withdrawal is rejected for "account under review"?

This usually means fp99 noticed something that needs a quick check—like a very large win or a new device logging in. Wait 24 hours. If you get an email, answer it. If nothing happens after 48 hours, contact [email protected]. We usually just need you to confirm it's really you.

I lost my phone and can't access my wallet. Can I still withdraw from fp99?

Contact fp99 support right away. Tell them you've lost your phone and ask to link a different wallet account (from a friend's phone or a new device). We'll verify your identity and update your payment method. This takes a few hours but keeps your money safe.

Does moving to a higher VIP level increase my withdrawal limit immediately?

Your VIP level updates once a month based on your turnover during the calendar month. If you hit ৳65,000 turnover in January, you'll move to VIP 2 on the first day of February with a ৳220,000 daily limit. It's not instant, but it's automatic.

Ready to Withdraw?

You now know everything about fp99 withdrawals. Upload your ID, pick your wallet, and cash out your winnings fast. Questions? Support is 24/7.

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